SHIPPING POLICY
Last updated: April 6, 2026
Thank you for shopping with Stricity LLC. We are committed to getting your clip-on earrings to you safely and promptly. Please read this Shipping Policy carefully so you know what to expect after placing your order. By completing a purchase on stricity.co, you agree to the terms of this Shipping Policy.
1. ORDER PROCESSING TIME
All orders are processed within 1-3 business days (Monday through Friday, excluding U.S. federal holidays) after payment has been confirmed and cleared. Orders placed on weekends or federal holidays will begin processing on the next business day. You will receive an email confirmation once your order has been placed, and a second email with tracking information once your order has shipped. During peak seasons, sale periods, or holidays, processing times may be extended by 1-2 additional business days. We will communicate any significant delays via email.
2. SHIPPING METHODS, RATES, AND DELIVERY ESTIMATES
Shipping rates are calculated at checkout based on the weight and dimensions of your order and your delivery address. The following shipping options are generally available:
Standard Shipping: Typically 5-8 business days after shipment. This is our most economical option and is available for all domestic orders. Free Standard Shipping is available on qualifying orders — see current promotions at checkout for details.
Expedited Shipping: Typically 2-3 business days after shipment, where available. Rates for expedited shipping are calculated at checkout.
Please note that delivery time estimates begin from the date of shipment, not the date of order. Estimated delivery times do not include weekends or federal holidays. Delivery estimates are provided by the carrier and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, high-volume periods, or other factors beyond our control. Stricity LLC is not liable for delays caused by the shipping carrier.
3. DOMESTIC SHIPPING (UNITED STATES)
We ship to all 50 U.S. states, including Alaska and Hawaii, as well as U.S. territories including Puerto Rico, Guam, and the U.S. Virgin Islands (additional transit time and rates may apply for territories). All domestic orders ship from our fulfillment location in Tampa, Florida. We use reputable carriers including USPS, UPS, and FedEx. The carrier used for your specific order will be indicated in your shipping confirmation email.
4. INTERNATIONAL SHIPPING
At this time, Stricity LLC does not offer international shipping outside of the United States and its territories. We apologize for any inconvenience. We hope to expand our international shipping capabilities in the future. Please check back or sign up for our newsletter to be notified when international shipping becomes available.
5. ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package on the carrier's website. Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier's system. If your tracking link does not show activity after 48 hours, please contact us at support@stricity.co and we will investigate.
6. ADDRESS ACCURACY AND RESPONSIBILITY
It is the customer's sole responsibility to ensure that the shipping address provided at checkout is complete, accurate, and current. This includes apartment or suite numbers, correct zip codes, and any delivery instructions needed by the carrier.
Stricity LLC is not responsible for orders that are delayed, lost, misdelivered, or returned due to an incorrect, incomplete, or undeliverable address provided by the customer. In such cases, any reshipping costs will be the responsibility of the customer.
If you need to update your shipping address after placing an order, please contact us immediately at support@stricity.co. We will do our best to accommodate address changes, but we cannot guarantee changes can be made once an order has been processed or shipped.
7. LOST, STOLEN, OR DAMAGED PACKAGES
Lost Packages: If your tracking shows your package as delivered but you have not received it, please first check around your property, with neighbors, and with any household members. Then contact your local post office or carrier with your tracking number. If the package cannot be located, contact us at support@stricity.co within 7 days of the marked delivery date. We will open a trace investigation with the carrier. If the carrier confirms the package is lost, we will send a replacement or issue a refund at our discretion.
Stolen Packages: Stricity LLC is not responsible for packages confirmed as delivered by the carrier that are subsequently stolen. We recommend selecting a secure delivery location at checkout, using a parcel locker, or requiring a signature upon delivery if you are concerned about package theft. Filing a police report and contacting your homeowner's or renter's insurance may help in cases of theft.
Damaged Packages: If your order arrives damaged, please do not discard any packaging materials. Photograph the damaged package and the damaged contents, then contact us at support@stricity.co within 48 hours of delivery. Include your order number, photos of the damage, and a description of the issue. We will work with the carrier to file a damage claim and will send a replacement or issue a refund as appropriate.
8. ORDER MODIFICATIONS AND CANCELLATIONS
We begin processing orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us at support@stricity.co as soon as possible after placing your order — ideally within 1 hour.
We can accommodate modifications and cancellations only if the order has not yet been processed or handed to the carrier. Once an order has been shipped, we are unable to cancel or modify it. In that case, you will need to wait for the package to arrive and follow our Return & Refund Policy.
9. UNDELIVERABLE AND RETURNED PACKAGES
If a package is returned to us by the carrier as undeliverable (due to an incorrect address, failed delivery attempts, or refusal of delivery), we will contact you via email. You will have the option to have the package reshipped at your expense, or to receive a refund for the product cost minus the original shipping charges. Stricity LLC is not responsible for packages that are undeliverable due to address errors made by the customer.
10. SHIPPING DURING SALES AND HIGH-VOLUME PERIODS
During promotional sales, holiday seasons (including Black Friday, Cyber Monday, and the Christmas/New Year period), and other high-demand periods, processing and shipping times may be longer than usual. We will make every effort to communicate expected delays on our website and via email. We appreciate your patience during these times and recommend ordering early to ensure timely delivery for special occasions.
11. CONTACT US
For all shipping-related inquiries, please contact our customer care team:
Stricity LLC
Tampa, Florida, United States
Email: support@stricity.co
Business Hours: Monday-Friday, 9 AM-5 PM ET.
We aim to respond to all inquiries within 1-2 business days.